Privacy Policy

1. Information We Collect

At Mahinzo, we collect the following information to provide you with a seamless shopping experience:

• Personal Information: Name, email address, phone number, and delivery address
• Payment Information: Card details, UPI IDs, and transaction history (encrypted and secure)
• Order Information: Products purchased, order history, and preferences
• Device Information: IP address, browser type, and device information
• Location Data: Delivery location and store preferences

2. How We Use Your Information

We use your information for:

• Processing and delivering your orders
• Communicating order status, updates, and promotions
• Improving our services and user experience
• Preventing fraud and ensuring security
• Personalizing product recommendations
• Customer support and resolving issues

3. Information Sharing

We DO NOT sell your personal information to third parties. We may share information with:

• Delivery Partners: To fulfill your orders
• Payment Processors: For secure payment processing
• Local Shops: Your order details to prepare your items
• Legal Authorities: When required by law

4. Data Security

We implement industry-standard security measures including:

• SSL encryption for data transmission
• Secure payment gateways
• Regular security audits
• Access controls and authentication
• Data backup and recovery systems

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and cart items
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Improve website functionality and performance

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Update: Correct or update your information
• Delete: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Restrict: Limit how we use your data

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

8. Children's Privacy

Mahinzo is not intended for children under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or concerns, contact us:

• Email: mahinzo2026@gmail.com
• Phone: 9962 820 101
• Address: No 23A, Old Busstand Road, Aruppukottai, Tamil Nadu - 626101